Privacy Policy

When you create an account or place an order, we collect your name, email address, phone number, and shipping address. We also collect your order history and any communications you send us.

We do not store payment card details — all payments are processed securely by Razorpay and governed by their privacy policy.

We use your information to process and fulfil your orders, send order confirmations and shipping updates, respond to your enquiries, and — with your explicit consent — send fragrance recommendations and promotional communications.

We share your shipping address with our logistics partners (Delhivery / Shiprocket) solely to deliver your order. We do not sell, rent, or trade your personal data to any third parties for marketing purposes. We may disclose information where required by applicable Indian law or a valid court order.

We use essential cookies to maintain your session, cart, and authentication state. These cookies are strictly necessary and cannot be disabled without affecting site functionality. We do not place third-party advertising cookies without your consent.

Order records are retained for seven years as required under Indian GST law. Account data is retained while your account is active and for a reasonable period thereafter. You may request account deletion at any time — subject to legal retention obligations, we will delete or anonymise your personal data within 30 days of a verified request.

All data is transmitted over HTTPS. Your personal data is stored on Supabase infrastructure, which encrypts data at rest using AES-256. Payment data is handled exclusively by Razorpay and is never stored on our servers.

Under applicable law, you have the right to access, correct, or request deletion of your personal data. To exercise these rights, email us at privacy@goatsociety.in. We will respond within 30 days.

Goat Society · Mumbai, Maharashtra, India

privacy@goatsociety.in